Learn more about entrepreneurship with this collection
How to create a successful onboarding process
Why onboarding is crucial for customer retention
How to measure the success of onboarding
Don’t forget the tiny details
How to do it:
- Look at your final product and research ways to improve it. Compare your final product against the competition
- Ask yourself how you can make your product stand out more
1
0 reads
MORE IDEAS ON THIS
Embrace criticism
When a client is unhappy with your work, take the time to hear them out. Find out what is wrong and really listen to their concerns. Also, thank them for contacting you with criticism.
- If you see you’ve made a big mistake before the client has noticed, don’t cover ...
1
0 reads
Make them feel individual
No matter how many clients you take on, always make them feel as if they are individuals. The reason? All people like to feel special.
Anytime you can show interest in a client’s passions, you are showing that you care about them as individuals, leading to a poten...
1
2 reads
Maintain excellent communication standards
Communication is key for longevity in any type of relationship, and the client relationship is no different.
Always be very transparent when it comes to client work. They want to know you are on top of any projects they’ve given you. They want to be secure that they...
1
0 reads
20% of clients that give you 80% of your income
The main takeaway from the book The 4-Hour Workweek is to retain the 20% of clients that give you 80% of your income and let go of the clients who are giving you more work without the extra financial incentive.
1
5 reads
Thank your client in a unique but relevant way
How to do it:
- Think of unique gifts that are relevant to your business.
- Order gifts in bulk and claim them as a business expense to save money.
- Ensure gifts are a surprise.
1
1 read
Related collections
More like this
Measuring against your baseline
When you're evaluating a productivity system, the right measurement to make is to find out if you're getting more done than you did last week/month/year.
Don't compare yourself against a theoretical possibility. Instead, compare yourself against your own past results.
#3 Seeking Criticism
Constructive criticism can be one of the best ways to grow out of that little bubble that you have for yourself.
Feedback is important.
How to Apply This Habit:
- Ask for criticism from friends, peers, or random people on the internet
- Pay attention to your ...
The SAFE Technique: Engage
Once you don't feel so down, ask people you trust to help identify your blind spots and talk about improving these areas. Then look at the feedback you've received and compare it to what your boss said.
- Are there overlaps between the feedback of your...
Read & Learn
20x Faster
without
deepstash
with
deepstash
with
deepstash
Access to 200,000+ ideas
—
Access to the mobile app
—
Unlimited idea saving & library
—
—
Unlimited history
—
—
Unlimited listening to ideas
—
—
Downloading & offline access
—
—
Personalized recommendations
—
—
Supercharge your mind with one idea per day
Enter your email and spend 1 minute every day to learn something new.
I agree to receive email updates