Thank your client in a unique but relevant way - Deepstash
Onboarding Matters

Learn more about entrepreneurship with this collection

How to create a successful onboarding process

Why onboarding is crucial for customer retention

How to measure the success of onboarding

Onboarding Matters

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Thank your client in a unique but relevant way

How to do it: 

  • Think of unique gifts that are relevant to your business. 
  • Order gifts in bulk and claim them as a business expense to save money. 
  • Ensure gifts are a surprise.  

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Embrace criticism

When a client is unhappy with your work, take the time to hear them out. Find out what is wrong and really listen to their concerns. Also, thank them for contacting you with criticism.

  • If you see you’ve made a big mistake before the client has noticed, don’t cover ...

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Make them feel individual

No matter how many clients you take on, always make them feel as if they are individuals. The reason? All people like to feel special

Anytime you can show interest in a client’s passions, you are showing that you care about them as individuals, leading to a poten...

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Maintain excellent communication standards

Communication is key for longevity in any type of relationship, and the client relationship is no different.

Always be very transparent when it comes to client work. They want to know you are on top of any projects they’ve given you. They want to be secure that they...

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Don’t forget the tiny details

How to do it:

  • Look at your final product and research ways to improve it. Compare your final product against the competition
  • Ask yourself how you can make your product stand out more

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20% of clients that give you 80% of your income

The main takeaway from the book The 4-Hour Workweek is to retain the 20% of clients that give you 80% of your income and let go of the clients who are giving you more work without the extra financial incentive.

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Improve Tax Awareness

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Sometimes, individuals think that doing their own taxes will save them money. In some cases, they might be right. However, in other cases, it may actually end up costing them money because they fail to take advantage of the many deductionsavailable to them.

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