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The main takeaway from the book The 4-Hour Workweek is to retain the 20% of clients that give you 80% of your income and let go of the clients who are giving you more work without the extra financial incentive.
No matter how many clients you take on, always make them feel as if they are individuals. The reason? All people like to feel special.
Communication is key for longevity in any type of relationship, and the client relationship is no different.
When a client is unhappy with your work, take the time to hear them out. Find out what is wrong and really listen to their concerns. Also, thank them for contacting you with criticism.
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Newcomers to fitness can find it overwhelming and often times find it hard to remain consistent. This 2 minute read is a great help to learn tools to enjoy fitness and develop a schedule and consistency.
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