• Leaders need to communicate the organisations need for digital dexterity.
• They should ensure that workflows, incentives, budgets, and policies promote digital dexterity.
• Organisations should build digital capabilities such as collabor...

Consumers in the digital world give away a large part of their personal data. For example, we enter our age and credit card numbers, allow companies to track our behaviour, and often display our geographical location. 

However, customers are also becoming aware of the risks of their...

• It’s more important than ever that companies develop a strategy around responsible AI and communicate it well to internal and external stakeholders in order to maintain accountability. 
• Companies should also keep in mind that a one-size-fits-all approach does not always work with eme...