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How to develop a growth mindset
How to think creatively and outside the box
How to embrace change
The importance of captions
The most underrated elements of social media posts are captions.
Captions may be the single biggest factor in determining the success or failure of a post.
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Don’t lead with the punchline
When you tell a story in a Caption, start with a simple line that grabs your audience’s attention. Don’t lead with the punchline to your story — you want build up to a big reveal at the end.
Doing so draws people in to read your Caption and then (assuming you’ve told ...
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Explain why the image matters instead of what it is.
Use your Caption to give people an additional reason to like, share or comment on your post.
Don't just tell your audience why the image matters to you, explain why it should matter to them. Aim to create captions strong enough to generate engagement on their own — re...
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Customer Support: Why Tone Is So Important
The tone of voice may be the single most important factor in support performance. The tone you take with a customer will go a long way towards determining the quality of their support experience.
No matter how helpful you are, if you communicate with impatience, condescens...
The Types of Social Media Content You Should Create
One of the biggest challenges when it comes to social media content is knowing what to post.
When creating content for social media, it is important to share a variety of types of content. Your content should educate, entertain, or sell.
The use of social media
Social media can be a great tool for connecting with people, but it is not suitable to obtain information. It is not a replacement for books or articles.
Most people are unaware that they are being used on social media. They may think they're in control, but they're influenced all the time...
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