According to a report by the engagement Institute, employee disengagement costs U.S. companies up to $550 billion annually. This cost comes from many things that companies cannot afford: absenteeism, lowered productivity, and burnout, just to name a few. 

For a long time, hr views employees as expendable cogs in the organizations to be calculated and managed for efficiency. For people operations, it’s about designing work so that employees want to be there.

People Operations is not a subset of human resources, but rather, an all-encompassing department that accounts for human resources as well. The reality is that companies also need mechanical processes to stay legally compliant. Breathing life is what makes following those processes a lot...