Learn more about marketingandsales with this collection
How to analyze churn data and make data-driven decisions
The importance of customer feedback
How to improve customer experience
Identity and positioning are essential components of a strong brand strategy.
They define how the company communicates with its key stakeholders at every touchpoint.
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Your metrics are a reflection of your strategy. They help answer, is the strategy working? Metrics without strategy is like looking at a bunch of random numbers.
You need to define the strategy before you define your metrics. What are the key hypotheses of the strategy? Wh...
Companies fall into one of four groups:
With so much competition for attention online, many marketing and sales teams are rightly asking themselves how they can make their brand stand out from the crowd?
The key is making your brand shine one person at a time through personalization.
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