A young friend recently remarked that the worst boss... - Deepstash

A young friend recently remarked that the worst boss he ever had would provide him with feedback that always consisted of “You’re doing a great job.” But they both knew it wasn’t true — the organization was in disarray, turnover was excessive, and customers were not happy. My friend was giving it his all, but he needed more support and better feedback than he received. He wanted a leader who would be around when he needed them, and who would give him substantive advice, not platitudes.

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Gaslighting

Gaslighting is a covert type of behavior that is adept at undermining other people's self-esteem, confidence, and sense of reality.

Its toxicity flies under the radar due to its being subtle and sneaky in nature.

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Cognitive culture vs emotional culture
  • When people talk about corporate culture, they’re typically referring to cognitive culture: the shared intellectual values, norms, artifacts, and assumptions that serve as a guide for the group to thrive.
  • The other critical part is what we call the group’s emotional culture: the shared affective values, norms, artifacts, and assumptions that govern which emotions people have and express at work and which ones they are better off suppressing.

Cognitive culture is often conveyed verbally, whereas emotional culture tends to be conveyed through nonverbal cues.

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Leo Tolstoy

“Everyone thinks of changing the world, but no one thinks of changing himself.”

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