… and Choose Your Medium Wisely - Deepstash

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… and Choose Your Medium Wisely

When deciding how to communicate, recognize that the medium you choose reveals something about you and your relationship with the person you are trying to lead.

A generic, “copy-pasted” memo, for example, about a plan or proposal, could signal that you take people’s support for granted, that you place little value on their opinions, and that you, not they, are running the show.

A face-to-face meeting, instead, shows to each individual person that their support is important and that you respect their autonomy and judgment.




published ideas from this article:


The conventional wisdom is dead wrong. Leadership frequently does require negotiation, and good leaders are invariably effective negotiators

Effective leaders realize that they need to know people as individuals to truly understand their interests. Some of your peers care more about shoring up their power in the short term than they do about their units’ long-term health. Some individuals care more about long-term car...

Example: Holding one-on-one meetings, which is a medium choice and a component of your voice, will help you get to know your directors’ individual interests and concerns, structure arrangements that satisfy those interests and concerns, and still allow you to mak...

To persuade people to follow your lead, you need to appeal to their interests, communicate with them effectively, and sell your vision—all of which are part of effective negotiation.

According to Jeswald W. Salacuse’s book Leading Leaders: How to Manage Smart, Talented,...

Why should the people you’re supposed to lead follow you? If you believe that your charisma, your position, or your vision is reason enough, you’re in trouble. While these qualities may affect how others relate to you, they won’t compel them to follow you. People follow l...

When the poet Walt Whitman wrote, “Surely, whoever speaks to me in the right voice, him or her I shall follow,” he conveyed the notion that persuasive communication is fundamental to effective leadership. Whitman’s words also underscore the importance of shaping leadershi...

Organizations, large and small, look to their leaders to establish vision. Popular commentary on corporate leadership presupposes that a company’s vision comes from its CEO and that, without a strong CEO, the company has no vision. But that’s not necessarily the case. Members located throughout a...

Like a skilled diplomat, a leader—whether a corporate CEO or a department head—negotiates support from followers by appealing to their interests, communicating with each of them in the right voice and medium, and forging a single compelling ...

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Acknowledge the Previous Leader

It is easy to forget all about the past leader. But the past leader actually has a lot to teach you. 

Their shortcomings are things which you can improve on. And the good work they completed is something you will be measured on.

Therefore, take time out to ask your team what they like...



  • Profit-driven organizations focused on “what” and productivity are evolving into purpose-driven cultures focused on “why” and their people.
  • The preference for collaboration, transparency, healthy wor...




Avoid coming in with a pre-conceived plan

Chances are you’re being hired to fill a void and address current challenges that have been highlighted to you.

Do not make the mistake of coming to the table with a pre-determined plan based on these challenges. Take the time to learn the challenges and the extent of them for you...