Learn more about problemsolving with this collection
How to use storytelling to influence and persuade
How to create a compelling narrative
How to structure your story for maximum impact
Building a vision for another person
Get the other party to reveal their problems or unmet objectives.
Build a vision for them of their problem and your proposal as the solution.
They will make their decision because you have helped them feel it is to their advantage and not necessarily because it is logical.
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Don't convince with reason
People who believe they can use reason alone to build a case might not succeed. They need to consider the emotional factors that are driving the other person.
The negotiator should create a vision for the other party to bring about discovery and decision on their part.
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498 reads
Emotionally based decisions
Have you ever brought a well-constructed argument, convinced that your logic will sway the other party? Except that the other party refused to budge.
According to the latest finding in neuroscience, what we believe are logical decisions are based on emotion.
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Decision-making is not logical
A neuroscientist studied people with damage in the part of the brain where emotions are generated. He found that they were unable to feel emotions. They were also unable to make decisions.
They could describe what they should be doing in logical terms but fo...
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Listen Empathically
Someone feeling hurt might use guilt trips when they don’t know any other way to deal with their emotional turmoil. It’s tough to listen if someone won’t admit there’s a problem, but get the discussion started by pointing out their behavior. Then give them space to expres...
You’re building a relationship
It cant start with guilt.
Eliminate their guilt by making it clear to them that you don’t harbor any bad will towards them for not replying to your previous emails. Your #1 job is to make people feel comfortable responding.
Don't Instruct Adolescents
Solving any teenager problem is an exercise in futility, with broken hearts, social dramas and academic pressure making them split their heads every day.
Teens share their worries with us because they feel like sharing, and need empathy, not a solution. Reassuring and sincere words that ma...
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