Writing Feedback

  • Feedback is something to be done carefully, and it is a good practice to show gratitude and appreciation for all the hard work done by them, highlighting their positive aspects.
  • Feedback has to be constructive, honest and actionable, and not negative or disconcerting.
  • Provide the background information and context before providing the feedback, so that the groundwork is done in the recipient’s mind. It’s a great idea to have a face-to-face conference call.
  • Do not act like a robot and provide consecutive negative and positive feedback, as it risks spinning the recipient's head. It helps to buffer the good and bad news with some fillers and provide space.

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