Grow your emotional intelligence

  • Be honest with yourself about your strengths and weaknesses;
  • Acknowledge any stress or anxiety you’re feeling and resolve it before moving forward;
  • Don’t take everything personally, and strive to accept other’s actions as a reflection of them instead of you;
  • Be proactive, not reactive;
  • Be sensitive to emotional signals (tone of voice, body language, eye contact to understand your counterpart).

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IQ versus EQ: Emotional Intelligence in the Workplace

IQ versus EQ: Emotional Intelligence in the Workplace

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