Learn more about communication with this collection
The importance of practice and repetition in learning
How to stay motivated and avoid burnout while learning
How to break down complex concepts into manageable parts
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Good communicators are able to separate their observations of a situation from their evaluations or judgments of it.
For example, "Janice works too much" contains an evaluation: working too much is subjective, and if Janice heard that, she may take it as criticism and become ...
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When you're expressing your feelings, it's better to use words that refer to specific emotions rather than words that are vague and general.
Don't say you feel "good" when words like happy, excited, relieved, or anything else could describe how you feel more precisely.
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The goal of making a message emotional is to make people care. Feelings inspire people to take action.
We observe people instinctively and notice subtleties such as what they are doing, where they are looking, and what their body language is indicating. This helps us determine if we feel comfortable around them which helps us decide if we want to interact with them and how.
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