Learn more about communication with this collection
How to ask open-ended questions
How to avoid awkward silences
How to show interest in others
“Seek first to understand, then to be understood.”
STEPHEN R. COVEY
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The 5 Purposes Of Listening
- Listening makes people feel like they matter, which in turn makes them work harder.
- Arrogance talks. Humility listens. Practice humility by letting others speak.
- Listen to help others learn what they really think and find clarity.
- Listen to und...
913
4.55K reads
4 Reasons You Hate To Listen
- An attention span compromised by excess of stimulation.
- Nagging issues take over your mental space leaving little space for listening.
- Lack of empathy makes you ignore how other people feel when they are not heard.
- Conversational dominance and ...
661
4.68K reads
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Short Summary
1. Be proactive
2. Begin with the end in mind
3. Put first things first
4. Think “win-win”
5. Seek first to understand, then to be understood
Understand before speaking
One of Steven Covey’s seven habits in his best-selling book, “The 7 Habits of Highly Effective People”, was entitled “Seek first to understand, then to be understood.”
Most people would really like to just have someone to listen to their thoughts. Speaking and informing can only b...
Seek First to Understand, Then to Be Understood
Before we can offer advice, suggest solutions, or effectively interact with another person in any way, we must seek to deeply understand them and their perspective through empathic listening.
To listen empathically requires a fundamental paradigm shift. We typically seek first to be underst...
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