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The importance of empathy in customer success
The impact of customer success on business growth
"The problem is not the problem. The problem is your attitude about the problem."
JACK SPARROW - PIRATES OF THE CARIBBEAN
612
1.54K reads
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MERIDA - BRAVE
413
1.32K reads
"If you focus on what you left behind, you will never be able to see what lies ahead."
GUSTEAU - RATATOUILLE
525
1.55K reads
"Life's not a spectator sport. If watchin' is all you're gonna do, then you're gonna watch your life go by without ya."
LAVERNE - THE HUNCHBACK OF NOTRE DAME
405
1.3K reads
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We all have heard of the phrase that does not let negative attitude ruin your life.
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Don't Ignore the Problems
You're going to meet challenges along the way. Acknowledge them.
Then put aside ego and attitude, and fix the problem even if it means being honest about your own shortcomings.
Keep the focus on problem-solving
- If the problem is something you have some control over, consider how you can prevent the problem or challenge yourself to identify five potential solutions.
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