As a manager, I say that with the best intentions possible. One of the most important things is to not shy away from career conversations. In my first job, I was an engineer and I wanted to experiment with a leadership role in the future. After the discussion, my manager said perfect, when an opportunity comes I know you will want to give it a shot. I thought it was far-fetched but a couple of weeks later it happened. If there is a career ladder, you can reverse engineer it and figure out what skills you need to develop.

You are solely responsible for your career

This is an oversight I have seen a lot of people making that ends up hurting their careers. You need to pay careful attention because everything has a due date. Every time your stakeholders, manager, job changes or enough time passes by, you need to prove your worth again. You have to make sure you are filling and surpassing those expectations. Going through two acquisitions this was the biggest learning that has helped me continue to nurture my career.

You can't ride the wave forever

This really made a big difference early in my career. I remember when I needed to decide between staying with my jr. software engineering job at a big company or joining a risky hardware startup and becoming their first employee. A lot of my friends were surprised that I went for a risky startup, but for me, I chose an asymmetric opportunity that had manageable downside and unlimited upside. You have stumbled upon an asymmetrical risk opportunity that can accelerate your career.

Choose asymmetric opportunities

This is a very important lesson from the finance world. Early in my career, I was under the impression that if I had a tighter deadline, I could just work for more hours in the weeks before the milestone and make it and then continue as normal after the deadline. When I was in my startup days we had this huge launch event where there would have been a lot of press for the unveiling of the product. All that sleep deprivation and stress took its toll. But if you look at the outcome it was worth it. Not all debt is bad and you should leverage it, but you need to be fully aware of the impact.

Debt will find you

It took some time until I finally understood it. My teams were handling a critical project that was on a hard timeline. One day I had a chat with my manager about this and I asked for advice because I failed to understand where all of the sentiment was coming from. Advertisement At that point I understood what needed to be done and that I was not setting my teams up for long-term success. And just like that, things drastically improved.

Perception is reality

Throughout his (Daniel Rizea) journey of rapid growth, I learned many valuable lessons. Some were taught by mentors, while others were found in books — but the majority of my knowledge came from learning from mistakes.

Daniel Rizea is a director of engineering at Google.He writes that "non-money-associated debts" like sleep debt will catch up with you.Reflecting on the past

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Remote Work

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Career

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Corporate Culture

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Business

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Human Resources

The 5 Biggest Lessons I Learned Climbing the Ladder in Tech

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As long as you’re trying to be someone else, or putting on some act or behavior someone else taught you, you have no possibility of truly reaching people. The most valuable thing you have to give people is yourself. No matter what you think you’re selling, what you’re really offering is you.

Be 'yourself

I mean a network of people who know you, like you and trust you. They might never buy a thing from you, but they’ve always got you in the backs of their minds.” He leaned forward and spoke with more intensity. “They’re people who are personally invested in seeing you succeed, y’see? And of course, that’s because you’re the same way about them. They’re your army of personal walking ambassadors. “When you’ve got your own army of personal walking ambassadors, you’ll have referrals coming your way faster than you can handle them.

Your Own Army: Strength

Your true worth is determined by how much more you give in value than you take in payment.”

True Worth

It also means there are no limitations on what you can earn, because you can always find more people to serve. The Reverend Martin Luther King, Jr., once said, ‘Everybody can be great because anybody can serve.’ Another way to say that might be, ‘Everybody can be successful because anybody can give.

Serve and Earn

Your income is determined by how many people you serve and how well you serve them.

Real Income

People, remember this: no matter what your training, no matter what your skills, no matter what area you’re in, you are your most important commodity. The most valuable gift you have to offer is you.

A new edition with expanded content is available now, “The Go-Giver, Expanded Edition: A Little Story About a Powerful Business Idea” An engaging book that brings new relevance to the old proverb “Give and you shall receive” The Go-Giver tells the story of an ambitious young man named Joe who yearns for success. Joe is a true go-getter, though sometimes he feels as if the harder and faster he works, the further away his goals seem to be. And so one day, desperate to land a key sale at the end of a bad quarter, he seeks advice from the enigmatic Pindar, a legendary consultant referred to by his many devotees simply as the Chairman. Over the next week, Pindar introduces Joe to a series of “go-givers:” a restaurateur, a CEO, a financial adviser, a real estate broker, and the “Connector,” who brought them all together. Pindar’s friends share with Joe the Five Laws of Stratospheric Success and teach him how to open himself up to the power of giving. Joe learns that changing his focus from getting to giving—putting others’ interests first and continually adding value to their lives—ultimately leads to unexpected returns. Imparted with wit and grace, The Go-Giver is a heartwarming and inspiring tale that brings new relevance to the old proverb “Give and you shall receive.” From the Hardcover edition.

books

Books

The international bestseller with a radically simple message. The Go-Giver tells the story of an ambitious young man named Joe who yearns for success. Joe is a true go-getter, though sometimes he feels as if the harder and faster he works, the further away his goals seem to be. One day, desperate to land a big deal at the end of a bad quarter, he seeks advice from the enigmatic Pindar, a legendary consultant referred to by his devotees simply as the Chairman. Over the next week, Pindar introduces Joe to a series of 'go-givers': a restaurateur, a CEO, a financial adviser, a broker, and the 'Connector' who brought them all together. Pindar's friends share the Five Laws of Stratospheric Success and teach Joe how to open himself up to the power of giving. Joe learns that changing his focus from getting to giving putting others' interests first and continually adding value to their lives, leads to unexpected returns.

Bob Burg

John David Mann is an accomplished writer whose work has resonated with readers around the world. John David Mann has published several books that explore a range of topics, from fiction to nonfiction, and has received critical acclaim for the ability to weave compelling narratives. John David Mann's writing style is known for its depth and authenticity, and has earned quite a loyal following of readers.

John David Mann

The Go-Giver

Sometimes just putting the emphasis on a different word transforms the whole meaning of a statement.I didn’t say she stole the book.<ul><li>With the emphasis on “I”. It wasn’t me who said it.</li><li>Now put the stress on, “didn’t.” I never made that remark.</li><li>Now put the emphasis on “say.” She might have, but I didn't open my mouth.</li><li>The focus on the word she makes it clear that the listener only misunderstood who you were accusing.</li><li>Focussing on “stole,” I didn’t say she stole the book. She may have borrowed it.</li></ul> <ul><li>Focussing on " the book", it could have been something else.</li></ul>

Say Out Loud: I Didn't Say She Stole The Book

We’ve all had a conversation with someone who, though they didn’t move an eyelash or a single facial muscle, somehow clearly communicated the message: “The sooner I get away from you, the happier I will be.” On the other hand, a wide smile, direct gaze, and hearty handshake don’t always convey admiration.Sending the micromessages that convey your intended message requires a deep understanding of how others interpret truth or see through the pretence.

Setting The Stage

The definition of diversity includes factors like the way you talk, how long you’ve been with the company, how you dress, wear your hair, and even whether you have a tattoo, none of which help define the quality of what you bring to the organization. However, they do, in many cases, alter how well you are accepted and treated at work. These judgments, which we all make at one time or another, serve to divide us into ready-made camps of “Them” and “Us.”

Your Entire Being Alters Perception Of Others

Observe how colleagues acknowledge one another and establish visual contact, how close they stand, and listened to the inflection of their words. At first glance, such greetings might appear to be repetitive, but when you take a closer look at the gestures, tone, inflection, and gazes, you can catch clues as to where everyone stands. You’ll spot some relationships that are close and personal, and others that appear somewhat strained.Sometimes even without uttering a word the micromessages of a silent greeting can spell out who is, and who is not, “connected.”

The Blind Spot

At its core, the blind spot of leadership crops up when we say one thing but telegraph something quite different. Our blindness is not linked to intelligence or level. We forget that intellect and performance are not inextricably linked. Some of the smartest people are the worst perpetrators of microinequities. Corporate senior executives are often oblivious to the effects of microinequities because they are rarely on the receiving end of these messages. Actually, what they experience the most are microdeceptions, more commonly known as pandering and brownnosing.

Educated Culprits

People see us and promptly put us through a series of mental filters or checklists. The body we arrive in is what people most readily see: our race, gender, age, attractiveness, and other items that define our visible profile.Let the checklist operate as information only. Remove it from your filters and use the precision of micromessages for your lens instead. Assess tone of voice, facial expression, gestures, proximity, and eye contact, a person’s choice of words, syntax, and nuance, along with all indicators of what the message is conveying beneath the words themselves.

First Impressions Form Perceptions

When you step into a new job, you need to learn how the regional and corporate cultures manifest themselves in that environment.Businesses spawn jargon, style, behaviour, and other cultural norms, which individuals joining the organization need to learn and decide whether to conform to. A new hire’s compliance to the cultural norms signals to others that he or she is a member of the “tribe,” someone “in the know,” and connected.Conformance should never violate personal values. If the conformity is within the range of acceptability, it can be leveraged to enhance the business experience.

The Rookie

Micromessages can inspire confidence and enable an individual to stretch for higher goals, or they can undermine a worker’s self-confidence and cause him or her to second guess every decision. They have the power to do this with barely a spoken word.It’s not so much what we say that matters, but what the other person ends up hearing or inferring. We may think we’re sending the exact same message to two team members, but the message they receive may be very different and is affected by the nature of the relationship.

The Subtle Art Of Messaging

Almost imperceptible subtleties of sending and receiving messages define micromessaging and its power of influence. These micro messages tell us how much we are valued and respected by those who control our destiny in the workplace. Micromessages tell us exactly where we stand and how far we are likely to go. They are as intangible as the medium through which they are sent. Through them, we build loyalty or contempt, commitment or indifference, even inspiration or sabotage. Micromessages are the very soul of leadership, and leadership is the primary driver of performance.

Micromessaging And Leadership

Micromessages influence relationships both up and down the corporate ladder; they are not the sole property of managers and leaders.Just as you instinctively know how your boss feels about you, she also senses how you feel about her. Though neither of you may be aware of the messages being sent, the recipient unwittingly understands the micromessages and reacts accordingly.Once we’ve had the time to learn an individual’s style and behaviours, the accuracy of our interpretation of the person’s micromessages improves. Some learn faster than others.

Your Boss Knows Your Hate Him

Understanding the behaviours that underlie micromessages will dramatically increase your ability to control them, but total fluency will probably always be just beyond your grasp, as it is for all of us. Millions of years of mammalian behaviour drive us to react by envy, fear, jealousy, anger, greed, love, and countless emotions and instinct, which can be toxic to the effective building of relationships of all types.Positive micromessaging, on the other hand, can energize employee engagement and impact financial performance for the better.

Unspoken Communication

One leadership blind spot is the manner in which questions are asked. Questions often reveal what we want or expect the answer to be.Typically, the structure of a question falls into one of three forms: the assumptive no, the assumptive yes, and the neutral.You ask the question the way you want the answer to be. Sometimes questions can be statements and statements can be questions.Carefully consider the micromessages within the questions you are asked, as well as those you are asking.Meetings can waste precious time in a circular dance of questions chasing the wrong paths.

The Questions

Each of us has attended meeting after meeting with team members we like and admire.Without ever saying a word, she gets the message you unconsciously but repeatedly send: “Pat, you are so smart. You always cut through all the garbage and get right to the heart of the issue every time. People look up to you. You’re a role model.”In that same meeting, to someone else on the team you may have sent very different messages. Still void of a single word, he hears: “You really are a jerk. How did you get this job in the first place anyway? This team would be so much better off without you.”

A Different Kind Of Silent Messaging At The Workplace

All our lives, we have been told that words are very important. The size of one’s vocabulary is often a sign of intelligence and education. A solid grasp of grammar and word usage is essential for acceptance in most business communities. Industries make millions selling courses designed to improve vocabulary and writing composition skills.Yes, words are important, but when you compare words to what’s wrapped around them in the delivery, they pale in comparison. The impact and influence of the unspoken messages being sent are even stronger than the words.

Words Are Important But...

Each business operation is coloured by the cultural context in which it operates. The same pressure from the top that might improve individual worker performance in Singapore might have the opposite effect in Ireland.Holding your body erect and puffing out the chest might be necessary for a boss to command respect in a Latin American culture, but the same stance could be read as bullying or arrogance in Ireland. Conversely, a slightly shy, round-shouldered American executive who always looks down might be judged an unworthy opponent, and therefore ineffective, in more macho cultures.

Messages Are Relative

Each of us carries patterns of behaviour and interpretation that take decades to learn. It is our cultural template. Everyone intellectually knows that behaviours vary across geographic regions, but when we actually find ourselves thrown into a culture vastly different from our own, intellect meets reality and we briefly go into culture shock. We develop an ethnocentric bias we are hardly aware of, driving how we filter the behaviours of everyone we encounter. Simply stated, most of us believe our way is “right,” and we tend to judge others by how they measure up to our standards.

Culture Shock: We Disregard Reality and See What We Want

The real power of diversity is the skill of identifying what is unique about each member of the team and applying specific developmental and motivational strategies that amplify each performance. Until you are able to identify the unique characteristics that motivate people differently and apply that awareness as a catalyst to generate maximum commitment, support, collaboration, loyalty, and performance from the entire team, you cannot be a truly great leader.

A Truly Effective Leader

In the workplace, we have a responsibility to ensure that all are given the messages, conditions, and environment to perform to the fullest of their potential—and to unlock talent that runs the risk of being underutilized. The practical application of the power of micromessages is not about being nice. It is about sending messages that are clear, direct, and fair.   Every micromessage a manager sends affects an employee’s perceptions of the company. These perceptions greatly influence how effective that employee will be while working for the company.

We Might Not Be Always Nice

If you really want to see microinequities in action, you need to go no further than everyday business meetings. You make a suggestion and it is met with a very bland, ho-hum response. Then, fifteen minutes later, someone else offers the same half-dozen as “six” and suddenly it shows profound insight. Of course, sometimes the reason for this phenomenon has to do with the quality of our communication. Our delivery certainly influences how others hear what we say, but there are often other influences at play. Many times those influences have to do with who is doing the talking.

Who Is Saying It Matters, Not What Is Being Said

Micromessages are the central thread in every form of communication, including electronic communications. Our e-mails, voice mails, instant messages, phone conversations, and virtual meetings are all fully loaded. Everyone has had the experience of receiving an e-mail that made you furious, only later to learn you completely misinterpreted the message.When that happens, the one important lesson to remember is to ask questions. Misunderstandings can be cleared up when you identify and clarify differences in business practices or communication styles.

Ask Questions

The following microadvantages top-ten list can be a pivotal catalyst for turning around problem relationships. Use these ten steps to improve your use of micromessages for a positive impact: 1. Actively solicit opinions 2. Connect on a personal level 3. Constantly ask questions 4. Attribute/credit ideas 5. Monitor your facial expressions 6. Actively listen to all 7. Draw in participation 8. Monitor personal greetings9. Respond constructively to disagreements 10. Limit interruptions

Fixing The Micromessaging Problem

communication

Communication

leadershipandmanagement

Leadership & Management

Stephen Young

Micromessaging: Why Great Leadership is Beyond Words

You can not change what people think, or their narrative. Yelling the loudest is not gonna do anything in a world with infinite options. You win by being remarkable: have a great idea, build a worthy product around it, reach out to the weird people.

Lead with ideas

What did the first fax machine owner do? He told everyone about it so that he could have who to communicate with.Having a remarkable product means it grows through word of mouth. It's how most successful companies grew. When you have a remarkable product, which stands up for something, authentic ... remote controls don't matter.

Marketing is what you build

Kamiwaza(Japanese word) is when you try to be the myths, the superheroes, and the channel gods. Kamiwaza is the destination in the pursuit of excellence.Godin ties the notion of kamiwaza to those who can truly make a huge impact in our post-industrial world – the new age artists, including entrepreneurs, executives, and artists. Anyone who dares to destroy, create, & connect.Kamiwaza is the opposite of focus-group product building, which creates mediocrity. It is about creating authentic products with soul.

Kamiwaza = authentic God-like

We like doing what other people are doing. That's why culture works. But not all people. Our people. We are in sync with our tribe. Who's job is to tell people how to be in sync? Yours. Marketing today can be summed up as "People like us do things like this". We just have to figure out:<ul><li>who the people like us are and ... </li><li>how to invent a product, a culture, a movement for those people.</li></ul>

People like us do things like this

The good news everything is a click away. The bad news is that everything is a click away. The question is whether you are worth reaching. Wether you are worth buying from.

You needs lots of ideas to get a few good ones. Good ideas are a metric of quantity not just quality.

Good ideas come from bad ideas

Nobody knows how to build a mouse ... on their own. One would have to understand plastics, electronics, manufacturing, supply chains, etc. Only a team can produce value in this new collaboration economy. This requires:<ul><li>coordination</li><li>trust</li><li>permission - the privilege of delivering messages to people who want to listen</li><li>sharing ideas</li></ul>These principles require 2 foundations: generosity (because nobody likes selfish people who just take and never give back) & art (which begs for connection).

The attributes of a collaborative economy

Mass production enabled by the assembly line, requires mass distribution, which requires mass marketing: "How can we make as many people buy our stuff?""Mass-" anything means average. If you are gonna advertising something to everyone, you better make something everyone wants to buy. Problems:<ol><li>Most common problems have been solved & price is the main differentiation.</li><li>Consumers can now turn off advertising. They have a remote control and they are not afraid to use it.</li></ol>

Mass Marketing is about keeping the factory happy

A collection of Insights from marketing mogul's best books, blogs and videos

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Marketing & Sales

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Time Management

7 days with Seth Godin

Seth Godin, the world-renowned marketing and leadership author inspires us on how to get our ideas spread when mass marketing and traditional advertising have moved to the past. Key points: • Mass marketing and traditional advertising don’t work anymore. • Everyone is a click away, which means that both opportunities, but also competition, are increasing. • “People like us (do things like this)” - the job of the marketer is to find the people like us and determine what do things like this really mean. • The winners will be those who can find the right niche and lead them. Questions to consider: • What is the niche customer segment your product or service is for? • How can you reach and lead that group? • How can you make your customers feel that you see and hear them? You can also find a written summary of the keynote at https://www.nbforum.com/event-summaries/ Bio: Seth Godin is the author of 19 books that have been bestsellers around the world and have been translated into more than 35 languages. He’s also the founder of the altMBA and The Marketing Seminar, online workshops that have transformed the work of thousands of people. He writes about the post-industrial revolution, the way ideas spread, marketing, quitting, leadership, and most of all, changing everything. You might be familiar with his books Linchpin, Tribes, The Dip, and Purple Cow. His latest book, This Is Marketing, was an instant bestseller around the world. In addition to his writing and speaking, Seth has founded several companies, including Yoyodyne and Squidoo. His blog (which you can find by typing “Seth” into Google) is one of the most popular in the world. In 2018, he was inducted into the Marketing Hall of Fame. More than 10,000 people have taken his powerful workshops, including altMBA and The Marketing Seminar.

product

Product & Design

Seth Godin, the world-renowned marketing and leadership author inspires us on how to get our ideas spread when mass marketing and traditional advertising have moved to the past. 

Key points:
• Mass marketing and traditional advertising don’t work anymore.
• Everyone is a click away, which means that both opportunities, but also competition, are increasing.
• “People like us (do things like this)”  - the job of the marketer is to find the people like us and determine what do things like this really mean. 
• The winners will be those who can find the right niche and lead them.

Questions to consider:
• What is the niche customer segment your product or service is for?
• How can you reach and lead that group?
• How can you make your customers feel that you see and hear them?

You can also find a written summary of the keynote at https://www.nbforum.com/event-summaries/

Bio:
Seth Godin is the author of 19 books that have been bestsellers around the world and have been translated into more than 35 languages. He’s also the founder of the altMBA and The Marketing Seminar, online workshops that have transformed the work of thousands of people.

He writes about the post-industrial revolution, the way ideas spread, marketing, quitting, leadership, and most of all, changing everything. You might be familiar with his books Linchpin, Tribes, The Dip, and Purple Cow. His latest book, This Is Marketing, was an instant bestseller around the world.

In addition to his writing and speaking, Seth has founded several companies, including Yoyodyne and Squidoo. His blog (which you can find by typing “Seth” into Google) is one of the most popular in the world.

In 2018, he was inducted into the Marketing Hall of Fame. More than 10,000 people have taken his powerful workshops, including altMBA and The Marketing Seminar.

Video clips from Nordic Business Forum events, exclusive interviews and much more! Nordic Business Forum wants to play its part in creating an encouraging entrepreneurial atmosphere.

The 5 Biggest Lessons I Learned Climbing the Ladder in Tech

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The Go-Giver

It's time to
Read like a Pro.

Micromessaging: Why Great Leadership is Beyond Words

CURATED BY

The 5 Biggest Lessons I Learned Climbing the Ladder in Tech

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The Go-Giver

It's time to Read like a Pro.

Micromessaging: Why Great Leadership is Beyond Words

CURATED BY

It's time to
Read like a Pro.