40 STASHED IDEAS
The IWA model outlines the concept of Influence without Authority.
It highlights the key components:
Influencing others in an organization without having any authority.
An outcome is “a change in human behaviour that drives business results.” Outcomes have nothing to do with making ‘stuff’ – though they’re something created by making the right stuff.
Outcomes are the changes in the customer, user, employee behaviour that lead to good things for your company, your organisation, or whoever is the focus of your work.
The key results are tangible and quantitative. They are hard to achieve but not impossible.
You generally will have three key results that are based on anything you can measure, such as growth, engagement, revenue, performance, quality.
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