62 SAVED IDEAS
Asynchronous communication is when the exchanges of information among colleagues, clients or businesses do not happen in real-time, but whenever the other person is able to communicate. Our workdays are already filled with async communication (like email) but the pandemic has forced a lot more people to leave their shared workspaces and sit at their homes.
Zoom and even instant messaging is synchronous communication, and async communication is actually slow and less collaborative among team members, something which leads to confusion and even isolation.
Remote work involves asynchronous communication, but also involves Zoom check-in meetings and real-time messaging, making it a hybrid activity.
The pandemic has forced async communication on various companies which are now facing the pros and cons.
Both Async and Sync communication is necessary in a workplace.
As real-time communication is necessary to boost team morale, employee engagement and creative brainstorming, we cannot rely on only asynchronous communication. The manager needs to balance the communication methods to create a model best suited for the company culture.
Many workplaces encourage their employees to be vulnerable and authentic as it can bring people closer and make teams stronger.
But doing so can also backfire. Many people fear to be vulnerable at the wrong time or with the wrong person. It may make them seem incompetent if they’re in a more performance-oriented culture at work.
Just because vulnerability helps to build trust doesn’t mean you should share everything with everybody. The key to vulnerability is in establishing boundaries.
We share our emotions and experiences to move our work, connection or relationship forward. Therefore we have to examine our intention around sharing, question who we’re sharing with, and whether it’s the right thing.
The most vulnerable and authentic leaders personally disclose very little. It means that you can be vulnerable without revealing everything about your emotions or life.
You could say, “I’m really struggling right now. I have some stuff going on, and it’s hard. I want you to know what support looks like for me is that I’ll check in with you if I need something or I may take some time off. I will bring it up with you when it’s helpful for me but don't want to answer a lot of questions about it.”
Managers create the conditions that promote the behaviors of engaged employees with the relationships they establish.
Asking engagement oriented questions allows the employee to be able to think for themselves and to examine situations, analyze their own performance and generate great ideas or solutions.
This method is modeled from the Socratic Method that aids in stimulating mindful observation and critical thinking.
For example: "This report has been on your desk for a while now. Are you having trouble getting the information you need to complete it? Do you need help?"
Observing the psychological aspects of kindness, witnessing a kind act makes one feel a ‘warm glow’ in our hearts, something which researchers call moral elevation.
When people watch other people being generous and kind, it inspires and motivates them to want to do good.
When people observe kindness or generosity, they may be subtly pressured to look good and be more giving themselves. But this is just one of the minor reasons, as many act in an anonymous manner.
Seeing the other person being kind, people get to unconsciously copy their behaviour as the prosocial desire for goodness is rekindled.
Travel restrictions and safety concerns irrevocably changed the ability for companies to bond with clients and customers. Many companies still are trying to figure out a good way to connect with clients over virtual platforms.
The lack of in-person interaction makes it much harder for seasoned salespeople and customer-relationship managers to "read the room." It results in missed opportunity and causes a loss in the ability to discover new and transformational ideas and products together.
There are certain personality archetypes in every business partnership.
Because remote work is likely to persist in some form, business leaders charged with nurturing customer relationships must find a new way to build and grow transformational partnerships.