customeronboarding

4 ideas

The main issues are: 

  • A large volume of projects 
  • The difficulty of measuring the project progress 
  • Lack of communication — ISMs were not working as a team 
  • Different levels of maturity/complexity: how to identify accounts in which the ISM needs to be more dedicated or less to deliver the same First Value 

2 STASHED

How To Use Agile Principles to Deliver Success During the Onboarding Stage

medium.com

4 IDEAS