Being able to leverage both automated and human support has led to some incredible advancements, allowing companies to scale their support and deliver personalized experiences more efficiently than ever before.
As a result, human support is more critical than ever. And with a greater impact on your customer satisfaction – and ultimately your company’s bottom line – it’s increasingly important to invest in your human support team as a real strategic lever in your business.
Some conversations become difficult due to several factors.
Most tough situations can be avoided by understanding your customer's expectations and aligning them with the business's goals.
❤️ Brainstash Inc.