Gathering customer feedback is an excellent first step towards customer-centricity. The feedback obtained is then converted into a strategy that the Product Manager must share with the team or the entire organization. This is commonly referred to as the Voice of the Customer.
Voice of the Customer is a term that describes your Customer’s feedback about their experiences with and expectations for your products or services. It focuses on customer needs, expectations, understandings, and product improvement.
The 2021 DevOps RoadMap is the image attached to this idea, check it out!
In the RoadMap we will find the step by step of how to become a DevOps guru in 2021 through learning the listed essential skills.
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