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Stashing since Nov 11, 2020
103 Stashed Ideas
Assertiveness is behaving in one's own best interests, standing up for oneself without being anxious or guilty, expressing one's honest feelings comfortably, and exercising one's right without denying others theirs.
Practice assertiveness by being firm and demanding yet soft, direct and respectful.
The ability to create stories helps people to cooperate and move forward. Stories have multiple advantages: They allow us to discern complex situations, remember ideas, communicate with others, and make predictions about the future.
It is vital for managers and entrepreneurs to use these benefits and improve their storytelling skills. But stories can also be misleading. It is crucial to recognise the different ways stories can deceive you.
Most of the meaning of your spoken words comes from the tone of your voice, not from the words.
Suppose you are the type of person who automatically raises your voice to become the dominant speaker. In that case, you may be damaging your ability to be a better communicator and secure cooperation.
There is a subconscious control going on almost all the time in our behaviour, on how others perceive us, something which is called social dramaturgy.
This behaviour would not be acceptable or palpable for others, if they didn’t participate in this in social environments, resulting in a set of protocols that is agreed upon by all.
The odds of winning an argument require more than just logic and rationality, as there are a lot of other factors involved.
By understanding and changing the 'frames' a person uses and center them around a shared belief, we can help our cause.
You say something you don't literally mean, and the hearer only understands if they get that you're insincere. The ability to recognize sarcasm is an essential skill to function in a modern society that thrives on irony.
Entire phrases have lost their literal meaning because they are so frequently used with a sneer. For example, "big deal", or "tell it to someone who cares," and "aren't you special" means you aren't.
Studies show that more than ninety percent of professionals surveyed admitted that they had experienced disrespectful e-mails at work.
Rude e-mails are on the rise. The e-mail may be written entirely in capital letters or contain exclamation marks equivalent to shouting across the office.