Harley J. (@harleyjj93) - Profile Photo

Harley J.

@harleyjj93

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Deep thinker. Like talking about the world, religion and politics.

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Stashing since

Nov 11, 2020

24 Published

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195 Stashed Ideas

Storytelling and Social Impact

The ability to tell a compelling and evocative story is a critical part of our work, especially if it is related to creating a social impact.

Communicating with clients, potential donors, bank loan officials, remote co-workers, and supervisors can benefit from effective storytelling.

Harley J. (@harleyjj93) - Profile Photo

@harleyjj93

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Communication

Failure of communication

The goal of effective communication in the workplace is to reach a mutual understanding. We want everyone on the same page so that we can move in the same direction.

When working from home, we can easily confuse being constantly connected to our colleagues with effective communication. But it is not the same. We can follow some strategies to ensure we are getting our point across, and we can listen to others.

Making people pay attention to your ideas

Mathematician and philosopher Gian-Carlo Rota specialized in functional analysis, probability theory, phenomenology, and combinatorics.

In 1996, he gave a talk, "Ten Lessons I Wish I Had Been Taught," which contains valuable practical advice for making people pay attention to your ideas.

The Logic Behind Lying

According to several studies done regarding dishonesty, the motivation of a person to lie increases when there is a self-benefitting factor behind it.

Therefore, the higher and bigger the benefit, the higher and the bigger motivation there is for the person to lie.

Overusing "I'm Sorry"

According to psychologists, we habitually apologize in our communication, but we can learn to be considerate without saying the word "sorry".

We don’t have to needlessly apologize for everything we do. Overusing the word "sorry" makes us feel timid, unconsciously diminishing our confidence.

In less than one-tenth of a second of seeing someone for the first time, our brain processes information about the person’s face—which leads to quick conclusions about a new acquaintance’s qualities, including trustworthiness, competency, friendliness, honesty and morality.

  • Ask open-ended questions: they unlock more information from people
  • Ask “why” 3 times:  the easiest way to deepen the level of a conversation
  • Ask about specifics, not generalizations
  • Frame questions around a person’s reactions to experiences
  • Pay attention to answers and ask follow-up questions to dig deeper
  • If you want to learn from somebody, the easiest way is to ask them what they’ve learned
  • The most interesting information is found in stories, so ask people to tell you one
  • Ask what else you should ask.
Feeling emotionally unsafe

When people feel emotionally threatened, they are not speaking of getting their feelings hurt or being forced to listen. It is when they experience dehumanizing language and behavior.

Dehumanizing is making someone seem not worthy of humane treatment.

Beliefs Are Tattooed In The Mind

A University Of Iowa research states that once people form their beliefs, they are not likely to change their minds on the face of new information that clearly proves that their long-held beliefs are completely wrong. They are far more likely to go on protecting and fighting for their beliefs.

Even if the new information is extremely compelling and the person has no choice but to change their opinion, it is a temporary change that reverts back fast.

Corporate Speak

Words matter in the office and many of our verbal habits are not suitable in a professional environment and end up undermining our credibility and perception.

What we say and not say ends up weakening or strengthening our work relationships, team effectiveness and our communication with clients and bosses.

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