Harper A.

It happens when people respond differently to the same choice depending on how it is framed.

People place greater value on moving from 90 percent to 100 percent—high probability to certainty—than from 45 percent to 55 percent, even though they’re both ten percentage points.

1. Use the time of a total stranger in a way that they won't feel it was wasted.
2. Give the reader at least one character to root for.
3. Every character should want something, even just a glass of water.
4. Every sentence must reveal character or advance the action.
5. Start as close to the end as possible.
6. Make awful things happen to your leading characters so that the reader may see what they are made of.
7. Write to please just one person.
8. Give your reader as much information as soon as possible. Readers should understand what is going on, where and why, enough that they can complete the story themselves.

If you are planning to speak about something in front of an audience, you must know a lot about the topic - on average, 3 times as much as you're going to speak about it.

You need to have a real point (a problem you are trying to solve) and various narratives at hand that you can refer to in order to explain your point.

Positive emotions and enthusiasm are useful and contagious. If we are stuck in a negative emotion we can shake it off by changing our body, moving, sitting or standing.

If we want to be enthusiastic, we can act enthusiastically and suddenly we will be the same.

Whoever you may be and the audience you are talking to, it is important to denote that people will tend to misunderstand whatever you post or publish online.

A simple misunderstood statement can lead to irreparable damage. So try to avoid ambiguity when writing and imagine that you're talking to a know-it-all who's out to get you stuck in a corner.

The secret to connecting with someone is to simply copy their body language. Linguistic mirroring, where you mimic someone's communication style, can also make you more persuasive.

The next time you're on the Zoom staff meeting, pay attention to how each of your colleagues speaks and present their thoughts. Some may only be concerned with bullet points and bottom lines, while others might launch into a rambling story. Adjust your speech to mimic them - even if their communication style is different from yours.

1. Active Listening: Just defending your proposal puts you at odds with your counterpart. Listening "without judging" and ensuring the other knows you're doing so lets you understand their value system and then adapt your proposal to fit it.
2. Empathy: Understand why the other feels a certain way and then connect by sharing those feelings. 
3. Rapport: After empathizing, respond with words that will resonate with the person you are negotiating with.
4. Influence: After showing an understanding and willingness to help them achieve their objective. Now, you have leverage to problem solve with and help them reframe their objectives.
5. Behavioral Change: Finally, you propose alternatives that stand a chance to achieve an acceptable outcome.

You don’t have to be smart and charismatic to build connections with people — just make a commitment to do the little things right.

Here are a few steps to be liked, while saying little:

• Don't look at your phone
• Remember names
• Leave a good last impression
• Do small talk
• Have some ice breakers
• Know when to keep quiet

Listening is essential if you want to have a meaningful exchange with another person.

When you listen in a way that the other person feels heard, they are more likely to relax, open up and share information with you.