Emotional intelligence is the strongest predictor of performance.
Your emotional intelligence is the foundation for a host of critical skills—it impacts most everything you do and say each day.
Competitors focus on the result, and have an assertive and uncooperative working style.
They can make people give-in to their demands by their imposing, aggressive nature, but even if they get the results they want and do well in their jobs, their conflict style makes people hostile towards them, leading to lack of teamwork and idea sharing.
Collaborators take everyone’s ideas into account and try to reach a consensus. This mode of conflict may sound idealistic, but there are some pitfalls. Collaborators can start being manipulative and less transparent about everyone’s input. They can also promise to everyone but then be unable to keep the promise, leading to distrust.
Collaborators need to be transparent and set the right expectations to their co-workers.
The always obliging accommodators yield too much, sacrificing their own needs in the process. They start to be pushovers, as people take advantage of their accommodating nature.
The way for them to say a ‘no’ to an unfair request is to say: ‘That doesn’t work for me.’
Dealmakers negotiate both ways and bargain to get results, even if there is some compromise involved. They know that neither party can get exactly what they want, and move towards the middle path.
Dealmakers can also make false promises and be less honest about the long-term facts, so it is good to read the fine print.
Some coworkers see a problem and address it is to a person higher up, with more power. They think raising problems with superiors will get the clout and power they need or will lead to a quick resolution. Whatever their intention, no one likes someone going behind their back and this tactic often backfires.
Though it is a good strategy for addressing conflicts like harassment or toxic work environments, involving higher-ups for simple disagreements is just a waste of time and energy.
A person avoiding conflicts will ensure the work relationship does not turn sour, and will let conflicts go. While it may make things easy, their own voice is stifled, and their silence comes off as inaction.
If we see a coworker completely avoiding arguments, we may need to probe a little so that we know what they need.
Some personality types argue for the sake of it. The problem may be personal, fake or non-existent, but they cannot be upfront about that. The argument is part of their deception to cover the real problem.
One needs to see through them and find out the real reasons why they are talking in circles.
Individuals show a tendency to speak more than to listen. Therefore, the art of listening seems to be in some sort of delay when compared to the one of speaking. However, both of them are essential in order to ensure a healthy communication.
When wanting to encourage healthy communication, start by making sure that everybody participates in the conversation. This is one of the safest ways to ensure deeper connections and meaningful communication within groups and not only.
Working from home has the potential to be very isolating. Holding virtual holiday events are a way to build connections with faraway colleagues.
A company holiday party acts as an acknowledgement of your membership in a community and recognition of your work. When the option for you to participate is missing, it can send a signal that you're not a full member or fully appreciated.
Just being invited to the party is not enough. Many companies inadvertently make remote employees feel like second-class citizens. When organizing company events, they do not consider the logistical problems their remote employees face, such as plane tickets and hotel costs.
Some companies who do remember to host remote workers do not always include them properly. Videoconferencing means virtual employees can watch everyone having a good time, but they can't participate and will still feel excluded.
In order to make a holiday event inclusive for everyone, companies can come up with ways to celebrate and have fun together.
Workers crave a sense of authentic connection with others and the best way to do that is by bringing people together in person. But it's not always a viable alternative.
One way to do that is to try to give everyone the same day off, give people a “theme” for an activity of their choosing on that day, and find a way for the team to share their adventures. This could be during a team call or a shared photo library.
A co-located office develops its own personality through inside jokes, shared experiences, and a collaborative environment. A remote team needs to develop something similar.
Creating specific Slack channels based on interests and book clubs where the company funds the books are the easiest ways to do this for remote workers.
Weekly video check-ins or catch-ups are fantastic ways to create a sense of community and belongingness:
Research indicates that successful teams foster “psychological safety”. This is a culture characterized by interpersonal trust and mutual respect, where people are comfortable being themselves.
Teams with psychological safety are more creative. They’re more trusting. They’re more innovative. And most of all, they’re more connected.
Many stories have a lone person, who is unknown but eventually becomes a hero due to his years of toiling and getting success. We like to think of this ‘heroic’ feat as something done exclusively by the hero.
The role of the team, the other people that are not in the frame is often overlooked. Any important achievement cannot be done alone, and if we look closely, a person is a product of the education system, society, environment, luck, the internet and a lot more.
The job of a leader is to get the right team, which according to an estimate provides three times more output than an average team.
The work of a leader isn’t as simple as hiring the best talent, and merely putting smart people together as a team is not an effective strategy.
Any combination of individual intelligence does not make an intelligent group, no matter how logical it sounds on paper.
The ‘A’ Players, the cream of individual intelligence, bring in drive, integrity and the ability to mentor, but all of which is not possible without the collective effort of other players of the team, who are not A players.
Due to the stress accumulation, many team members and managers vent out in their daily team meetings. Whether it’s work problems, family struggle, or mental health, they find it therapeutic to unload it to others.
This kind of venting, however, can be stressful for others, especially if they are being forced to listen. Negative ranting wears down the listener and uses up the emotional bandwidth, making them anxious.
Preserve your sanity in a VC meeting by these methods:
Physical presence does play a large part in moving our projects forward. Managing a project remotely requires a diligent and transparent approach to keep track and maintain the various tasks, deadlines and processes.
It's important to deploy a project management tool, assigning each different task to all the team members. Have regular check-ins and status update meetings. Having a singular place for distributing information ensures that team members do not complain that they were not updated or didn’t know where the specific file was.
Creating accountability is a great way to manage the work remotely. Accountability is shifted to the teammates, who are now supposed to be responsible for their own work and decisions.
One way to build accountability in remote teams is to assign groups and let teammates hold each other responsible. Also make teammates share their work experience and any issues they face, publicly (within the team) so that it acts as a ready solution for others, reducing repeat work.
Even if the team is small, document, formalize and map each process, making it scalable and automatic.
Standard Operating Procedures, if used correctly in a remote setting, can act like a central nervous system.
Open channels of communication are imperative in managing remote work. Effective communication is the single most important part of handling a remote setting, and is also the most challenging.
Use your favourite software, like Slack or Microsoft Teams and ensure that everyone adheres to the same.
Asynchronous communication happens when you are not forced to respond to each and every ‘ping’ in real time. Its benefits:
Trusting your remote coworkers is the only way for it to succeed. Trust the employees and use empathy. Do not assume the worst.
To avoid any communication breakdown, always overcommunicate and ensure questions are asked and answered.
If there is no response to a request, it is crucial to figure out if everything is ok, after a stipulated amount of time( according to the urgency of the task). Many people can feel isolated and as monotony sets in, some can withdraw or stop contributing.
Regular interaction can minimize the ‘no response’ problem. Setting up partners to look after each other for a project completion is also a great way to ensure productivity.
Multiple complex projects require juggling of conflicting priorities, making it a challenge to meet deadlines, and separating urgent work from important work.
The way to look at priorities is to step back and see a birds eye view of the overall objective that is to be achieved. Add resources or delegate as needed.
When building a strong team, managers should take into account several aspects, such as providing a clear plan about the objectives and how to reach them or establishing a so-called 'shared scoreboard' which everyone in the team can use to evaluate their success.
The manager can often find himself or herself repeating several times the rules, in order to ensure the team's consistency- and that is alright, as it is necessary to get people used to belonging to the team.
Once you have set your mind on building a strong team, you should find a way to create a set of rules that is specific only to your team, what can be then called the team culture. Make sure team members understand and obey the chosen rules.
Respect is essential within a community. The same applies to teams: as a manager, you should make sure your team members feel respected and confident enough to want to do their best when working.
Furthermore, as a leader, it is your duty to make everybody understand and apply the same politics within your team.
Your main task as a manager is to keep up the good work. In order to ensure this, you should make sure that each and every team member takes full responsibility for their actions.
Remember everybody that rules have been created for a good reason and that, therefore, they ought to stick to them.
Whenever something is going wrong inside your team, make sure to let people know about it, as allowing issues to gather up can only have a negative effect. However, you might want to pay attention to the way your message is being delivered, in order to not make things worse.
Overall, speaking your mind by any communication means is extremely important, as long as you keep an eye on the way the message is being delivered.
Our culture claims that work is unavoidable and natural. The idea that the world can be freed from work, wholly or in part, has been suppressed for as long as capitalism has existed.
The work ideology is not natural nor very old.
The work culture has many critics now.
Ideas that are challenged are the assumptions of modern employers. Another is the American notion that the solution to any problem is to work harder. In the UK, the extent of the work's crises is raised. In France in 2000, a 35-hour week for all employees was introduced with the slogan, "Work less - live more."
Post-workists, like David Graeber, argue that the absence of work would produce a richer culture. With people having more time, private life could also become more communal like ‘Red Vienna’ in the early 20th century, when the city government built housing estates with communal laundries, workshops, and shared living spaces that were quite luxurious.
People might at first be unable to organize their unstructured free time, but our capacity for things other than work can be build up again.
Part of the appeal of a post-work society is that it is meant to resolve conflicts between different economic interest groups, in the hope that exploitation can finally be ended.
The role of work has changed before and will change again. In some ways, we're already in a post-work society, albeit a dystopic one.