Private messaging on Twitter, Facebook, Snapchat, Whatsapp, and many other platforms is something that most marketers have yet to take advantage of, except perhaps for direct messaging customers who could be posting sensitive info or otherwise need a 1-on-1 follow-up.
However, given the latest tech launches and popular platforms, users are starting to expect more of a custom experience even when communicating with huge brands. And community managers and other marketers need to understand and take advantage of that, by offering their own personalized interactions.
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🙋Am a self taught Digital Creator , Editor 💻 from India 🇮🇳 , as well as a Technologist and a COD Gamer 🎮. Interested in learning📒 new things always for keeping up with the trend .
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