Communication skills - Deepstash

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Communication skills

Product managers must be able to communicate between customers and stakeholders. A great product manager can listen openly and empathetically to customer needs, align those needs with the company's goals, and articulate a plan to internal stakeholders.

Great product managers enjoy the challenge of alignment and understanding between different roles and perspectives. Since they seldom have direct authority, they have the skills to manage through influence.

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MORE IDEAS FROM THE SAME ARTICLE

Product management is often at the intersection of user experience, technology and business. The skills required for a designer, developer, and business leader are very different from those needed to create alignment between designers, developers, and business leaders.

Product managers who lack execution skills may reorganize and optimize internal processes and lose sight of what they're working towards. 

Product managers must organize their teams to work together. Where communication skills are about managing one-on-one interactions, organization is about scaling and operationalizing these interactions.

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