Get the audience involved:
When you enforce a popular rule, you re-engage everyone who supports that rule. You restore your power and earn the audience’s respect. So, don’t hesitate to cut off a blowhard, silence the guy on his cell phone, and interrupt the table having a private but distracting conversation. As long as you are polite and direct, you’ll be a hero.
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Scott Berkun’s Confessions of a Public Speaker is a practical and hilarious book that presents these powerful and evidence-based techniques that many people can borrow to share ideas with others and eventually become great communicators: continuous improvement, efficient preparation, practice, and getting timely feedback.
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