12. The Paradox of Consensus

When it comes to getting things done, options aren’t always a good thing.

When everything is a possibility, it actually becomes harder to make the right choice. Meanwhile, when we place a constraint on ourselves, it can become much easier to get something done.

It happens when we make small, rational decisions that end up removing options over time.
Small decisions can lead to bad outcomes. At some point, alternatives disappear, thus we lose our optionality.

Group norms are most effective when everyone follows them. If everyone agrees to the norms laid out, it will be easier to hold each other accountable.

It is important to post your norms somewhere visible and refer to them often.