Give everyone an A
We all have biases about people based on our first impressions, their appearance, etc. Similarly we tend to account any negative action as arising from a negative character. The idea is not to look at the perceived negatives even in a bad situation and give people the benefit of the doubt. To think that people are inherently good and want to do what’s right. This enables us to see the other person in a positive light and in most cases no one is inherently evil; you will be amazed at the outcomes of many a interaction with this slight shift in perspective.
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The world is a certain way because we have been trained to see it a certain way. This book tells you there is a choice and we can always see things differently. And that idea in itself is revolutionary.
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