Determine where you and others land on the continuum, but don’t try to change others’ styles.
- Would you prefer to get through your daily to-do list or to make someone else’s day?
- If you know you’ll never see a person again, would you care whether they liked you, or would you still strive to have a good encounter?
- Do you work better with direct, informed people or those you connect with?
- Are you direct or diplomatic?
- Do you place greater value on your intellect and skills or on your empathy?
- Do you lead with your head or with your heart?
- Do you believe teams that follow rules and procedures or teams that feel safe and valued work more effectively?
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