The best leaders and some of the most influential people were friendly to those around them. People liked them. They wanted them to do well. This is key to good leadership.

Have no more than 3 items on your to-do list each day.

Instead of doing a million things poorly, the goal becomes to do a few things incredibly — or better yet, to do one thing better than anyone else in the world.

• Studies indicate that people are willing to help more often than we expect.
• Studies suggest that we underestimate how much effort those who do agree to help will put in.
• Those who help others get to feel better with themselves than those who don’t.