Managing costs drives costs up. Value and failure demand get hidden. Instead, manage value - design services to meet customer needs efficiently.
Cost focus causes dysfunction. Value focus aligns work to purpose.
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Beyond Command and Control is a book written by John Seddon. It was published in 2019. The book offers solutions to the UK productivity conundrum and is about business transformation and efficiency. The book received positive reviews and is considered to be one of the first books that can really bring about significant improvement in this field.
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Similar ideas to Manage Value, Not Cost
When mulling over multiple choices, the quality of any option cannot be assessed in isolation from its alternatives. The price you pay (or the sacrifice you make, or the benefits you give up) for doing what you’ve chosen to do instead of doing something else is the opportunity cost.
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