This very awesome

The most awesome people don’t have to pitch everyone on how awesome they are. People will naturally think you’re awesome as the conversation develops.

The best product managers not only want to create products for their users; they also want to empower users to solve their problems and make their lives better — and Kathy Sierra’s Badass: Making Users Awesome is an actionable, hands-on blueprint on how to do just that.

• Gratitude: Think of how life could be worse. Be happy those things are not real. Appreciate the good things that are real.
• Reciprocity: I’ll say something nice to that stranger next time I’m at Starbucks if you do the same. Deal?