Sinek stresses the importance of human skills in navigating the complexities of the modern world. These skills include active listening, providing and receiving feedback, and engaging in difficult conversations.
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While managers understand empathy, they are unsure how to use it as a managers tool.
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Meta-skills are talents that permeate every area of life and guide your ability to improve other skills. The five meta-skills that are particularly important to remain competitive in the modern world:
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