Working with AI
- AI automation involves rules-based systems as well as machine learning systems.
- The majority of sponsors interviewed believed in a model of AI adoption that increased the productivity of workers, rather than replacing them.
- AI is pushing deeper integration between business and IT processes, creating a demand for hybrid roles.
- Frontline workers’ deep knowledge of their roles is essential for successful AI integration.
- AI is having diverse effects on demand for entry-level workers.
- There are still many things machines can’t do.
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The future of work is already here. Sectors as diverse as public transit and advertising are using AI today.
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