AI automation involves rules-based systems as well as machine learning systems

AI engineers build rules-based systems using multiple if-then statements. They train ML systems on labeled data. The ML systems are able to detect patterns that they then deploy to interpret unlabeled data. In the workplace, AI performs numerous functions, including:

• Predictions
• Recommendations
• Rankings (such as for sales leads)
• Finding specific information in a document
• Process automation

“Many people today work with AI on a daily basis. We found this happening in big companies and small, in offices, in factories, on farms, and across a wide range of knowledge and administrative work tasks.”