AI is pushing deeper integration between business and IT processes, creating a demand for hybrid roles

Historically, people in business and IT roles have not understood each other’s work. Business roles cover activities like human resources, marketing, finance and management. IT roles cover the creation or configuration of the IT systems people use, as well as data-driven roles like data scientists, analytics specialists, AI/machine-learning engineers and data engineers. There is now, arguably, an additional knowledge gap between AI teams and other IT professionals.