2. Clarify roles and responsibilities
Clearly outline where everybody fits! Use the DACI framework to establish clear roles related to group work and decision-making. “DACI” stands for:
D = Driver. The one person responsible for corralling stakeholders, collating all necessary information, and getting a decision made by the agreed date. This may or may not be the project’s full-time owner, depending on the decision.
A = Approver. The one person making the decision.
C = Contributors. They have knowledge / expertise that influences the decision (they have a voice, but no vote).
I = Informed. They are informed of the final decision.
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The SPADE toolkit
Use the SPADE framework, developed by Gokul Rajaram, when you face difficulty in decision making:
- S is for Setting: Define the “what,” calendar a timeframe, and clarify the “why.”
- P is for People: Identify the people who should ...
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