The Critical ones (3)

Drives Decision-Making to Lowest Level Possible. The project manager drives ownership of decisions to the level where the accountability of the decision must lie. A key result is that project members, with proper training and coaching, will almost always rise to the expectations placed on them.

Promotes Client Involvement. The project manager recognizes that project success is directly related to satisfying the client; therefore, client involvement is essential to ensure that the right product is built.