Understanding what users trying to achieve - Deepstash

Understanding what users trying to achieve

Without understanding what our users are trying to achieve, and reinterpreting our services in language that our users can understand, we often place users in a situation where, to find something, they need to know exactly what they’re looking for.

The less you know about the situation you’re in, the support available to you or what you should do, the harder you will find this search. Needless to say, even the most patient people wilt at the prospect of this almost impossible task.

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hserednytska

An effective communicator and business analyst with an inquisitive mind, strong analytical, problem-solving, and decision-making skills

Services in the internet age are not only defined by the user who’s looking for them but composed of ‘small pieces loosely joined’

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