Consider all of the steps involved in helping our users to meet their end goal - Deepstash

Consider all of the steps involved in helping our users to meet their end goal

What your user expects from your service when they arrive at it is very often not the same as the service you provide.

What’s important isn’t the scope of what you provide, but whether or not the part of the journey you provide helps your user to reach their ultimate goal.

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hserednytska

An effective communicator and business analyst with an inquisitive mind, strong analytical, problem-solving, and decision-making skills

Services in the internet age are not only defined by the user who’s looking for them but composed of ‘small pieces loosely joined’

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To speak the language of designers, stop talking about metrics and start talking about users

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More often than not, these aren’t too far off from each other. 

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