BEGIN YOUR DAY WITH GRATITUDE FOR THE BEAUTIFUL SKY

The interface designers at Amazon are experts in providing an intuitive, often exciting digital experience. They start with the end goal in mind and ask the following questions:

1. What is the problem that we are trying to solve?
2. Who are our users and what are they...

Any communication that you are willing to pay for begins effectively. 

Your job at the beginning of a talk is to capture attention and convince your audience that it's in their interest to listen. All's well that begins well.

In the movie, A Beautiful Day in the Neighborhood, the children's TV host Mister Rogers was on a mission to teach children that they mattered, that they could manage their difficult emotions and that they should treat others and themselves with kindness and compassion.

The authentic ki...