Customers may wind up paying a hefty premium for extra features (VALUE), which may cover additional attributes, accompanying services, product extensions, or even individual customization of the product.
They are free to choose whether they want to customize their product according to their individual preferences or prefer to disregard superfluous extras (WHAT).
Customers may end up paying more for the final product than they would have for similar competing products because they chose additional optional features (WHAT).
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