Customers and employees align with a company’s purpose, not just its products. Your job isn’t to appeal to everyone—it’s to attract those who believe what you believe. These are the people who will stay loyal.
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People don’t buy what you do, they buy why you do it. Truly inspiring leaders and organizations start with a clear why—a purpose that resonates not just with them, but with those who follow them. As I read this book I figured that this is not just only for companies and leaders - see last post.
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