People Don’t Buy WHAT You Do, They Buy WHY You Do It - Deepstash
People Don’t Buy WHAT You Do, They Buy WHY You Do It

People Don’t Buy WHAT You Do, They Buy WHY You Do It

Customers and employees align with a company’s purpose, not just its products. Your job isn’t to appeal to everyone—it’s to attract those who believe what you believe. These are the people who will stay loyal.

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People don’t buy what you do, they buy why you do it. Truly inspiring leaders and organizations start with a clear why—a purpose that resonates not just with them, but with those who follow them. As I read this book I figured that this is not just only for companies and leaders - see last post.

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Realize that with some people it isn’t about you and what you do (no matter what you do).

Some people just can’t be pleased. No matter what you do.

Because it’s not about what you do or do not do. It’s about him or her.

By realizing this and how you in the end can’t get everyone to like you or avoid conflict no matter what you do you can start to ...

Why you can't do what you should do

A potential answer comes from Robert Dilt's logical levels of change, modelled in a hierarchy.

  1. Purpose (What else?)
  2. Identify (Who?)
  3. Values and beliefs (Why?)
  4. Capabilities (How?)
  5. Behaviours (What?)
  6. ...

2. What You Do

2. What You Do

A career helps many people feel valued.

  • People say something like, “I’m the co-founder of XYZ company,” or “I’m a lawyer,” not because it’s what they do – but because it’s who they are.
  • Their career reinforces to them that they’re “somebody.”

Why it...

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