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Who Summary
About Who Book
In this instant New York Times Bestseller, Geoff Smart and Randy Street provide a simple, practical, and effective solution to what The Economist calls “the single biggest problem in business today”: unsuccessful hiring. The average hiring mistake costs a company $1.5 million or more a year and countless wasted hours. This statistic becomes even more startling when you consider that the typical hiring success rate of managers is only 50 percent.
The silver lining is that “who” problems are easily preventable. Based on more than 1,300 hours of interviews with more than 20 billionaires and 300 CEOs, Who presents Smart and Street’s A Method for Hiring. Refined through the largest research study of its kind ever undertaken, the A Method stresses fundamental elements that anyone can implement–and it has a 90 percent success rate.
Whether you’re a member of a board of directors looking for a new CEO, the owner of a small business searching for the right people to make your company grow, or a parent in need of a new babysitter, it’s all about Who. Inside you’ll learn how to
• avoid common “voodoo hiring” methods
• define the outcomes you seek
• generate a flow of A Players to your team–by implementing the #1 tactic used by successful businesspeople
• ask the right interview questions to dramatically improve your ability to quickly distinguish an A Player from a B or C candidate
• attract the person you want to hire, by emphasizing the points the candidate cares about most
In business, you are who you hire. In Who, Geoff Smart and Randy Street offer simple, easy-to-follow steps that will put the right people in place for optimal success.
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The Bible for Effective Recruiting
The Importance Of Right Hiring
Hiring is difficult and costly. It’s important to find the right person for a job, but sometimes people are not willing to work somewhere else without certain conditions or benefits.
In those cases, it’s important to compromise so that you don’t lose out on top talent. You should also be sure to do everything possible in order to keep that candidate from leaving your company for another one.
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Hiring The Wrong Person For a Job Can Be Costly
Studies have found that hiring the wrong person can cost a company 15 times their salary. This is because some of those mistakes are made by the employee, and other mistakes are made when they’re fired and replaced with someone new.
If you hire a manager who makes $100,000 per month and your decision turns out to be a bad one, it could cost the company up to $1.5 million. Hiring the wrong person is a huge mistake, but it happens all the time. Most managers make at least half their mistakes during hiring decisions.
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The Art Critic
The hiring process can be compared to that of an amateur art critic. They are not familiar with the language used by real art critics and their knowledge is limited to whether they like or dislike a piece of art.
This means that talented artists can easily trick them into thinking they’re good when they aren’t. Similarly, people who hire based on instinct may be fooled by charismatic candidates who have little true ability.
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