Emotional AI, is one of the most popular Artificial Intelligence trends in 2021because this technology can sense, learn and interact with multiple human emotions. It is also known as affective computing that enhances human-robot communication to a whole new level. Emotional AI can understand consumer behaviour through verbal as well as non-verbal signals. Hi-tech cameras and Chatbots can easily detect various types of human emotions by studying the reactions to certain contents, products and services.
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