Please the People Who Buy the Products

Steve’s pride in his products explains why he came back from medical leave to introduce the iPad 2. And why he chose to do the introduction at a separate lunch meeting instead of at the stockholders meeting: not just because he is totally committed to his products, and rightfully proud of them, but because he is focused on pleasing the people who will buy the products, and not, like most corporate leaders, focused on pleasing his stockholders.