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Lila S.

@lila_ls86

Be Direct

Be Direct

During a difficult conversation, be quick and direct. This is not the time for feedback techniques, as they will mask the point of the conversation and lessen its impact making it more difficult.

Often, the person knows that a critique is coming, so rather than dancing around the subject, just get to it. It’s better for both parts.

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How To Have Difficult Conversations At Work

How To Have Difficult Conversations At Work

https://www.forbes.com/sites/ashiraprossack1/2018/10/28/how-to-have-difficult-conversations-at-work/

forbes.com

TOPICS IN THIS IDEA

Communication

Communication

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Be direct

Be direct

When having a difficult conversation, be direct and get to the point quickly.

Difficult conversations become even more difficult when the delivery...

Be specific

The more clarity you can provide, the better the critique will be received during a difficult conversation.

Be honest and thorough with your feedback, and fully clarify why you're having the conversation. Offer as many concrete examples as possible so the person understands you're not just pulling things out of thin air. 

Plan out the conversation

Prepar for a difficut conversation in advance: think of what you’re going to say, as well as anticipate how the other person might react. 

The more prepared you are, the easier it will be to stay even tempered and not get flustered, and therefore deliver a more solid critique.

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