4.Say what you want,Say as if they want it!
One thing we need to understand is that no one ever wants to hear NO, Or appear Wrong.
Neither you, nor me and definitely not, the person you are trying to persuade.
So it's never about what you want them to hear, it's always about what is it that they would like to hear. So admit this and use it to make them hear you, how?
This is how. Never say negative words or have a arrogant or a demeaning behaviour, always be calm, polite and respectful even if the other person is blatantly wrong.
Always try to make your point, in a positive approach.
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