Learn more about communication with this collection
How to align stakeholders
Best practices in product management leadership
How to create value together
Ask More Questions
Ask more questions than you give answers.
When you ask questions, you create a safe space for other people to give you an unvarnished truth.
395
724 reads
MORE IDEAS ON THIS
Listen to Learn, Not to Be Polite
Listen from a place of curiosity, not generosity. True dialogue does not happen when we pretend to listen, and it certainly cannot happen if we are not listening at all.
If you ever finish a conversation and learned nothing surprising, you weren’t truly listening.
593
1.03K reads
Repeat Back What You Heard
Implement a process called active listening. Repeat back to the speaker what you heard.
If the speaker agrees that what you heard is what he or she intended to say, you can move on. If not, the speaker needs to reword their statement until the listener really does under...
414
678 reads
Wait until someone is done talking
Actually wait until someone is done talking before you respond.
The most difficult component of listening effectively is waiting for a period at the end of a sentence before formulating a reply.
414
773 reads
Your Talk/Listen Ratio
Pay attention to your talk/listen ratio.
Strive for a 2:1 ratio of listening to talking.
359
727 reads
Quiet Your Agenda
Really listen to what someone else is trying to say.
We need information that is disconfirming, not confirming.
342
746 reads
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Ask Different Questions
Ask unusual questions when seeking for new answers, else you get the usual answers.
Push yourself to think what’s surprising, what you are ignoring and what you thing might be of use. Different questions open you up to new possibilities and create a more flexible, agile mind-...
Ask more questions
The process of coming up with questions to ask and listening to people's answers can lead to new ideas.
It trains us to look for different viewpoints and layers to things.
Ask Questions And Listen
When you're having an argument, there are two different views involved, and maybe two different realities. Instead of making it a black and white, right or wrong argument, try to ask genuine questions to help you understand what the other person is thinking.
Calm down, create mental spa...
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